How We Support the Pet Partners Community

As the second-largest private owner of freestanding veterinary hospitals in the U.S., Pet Partners specializes in purchasing neighborhood veterinary practices and hospitals, and providing the behind-the-scenes support so veterinarians can focus on providing patient care. 

The company’s Operations Support Center (OSC) team works with practices for behind-the-scenes support to help with financial, technology, human resources, purchasing or other business management needs. Pet Partners’ community ranges in size from private clinics to large group animal hospitals.

When a practice is acquired, Pet Partners equips the veterinarian with an iPad that is custom branded with the Pet Partners logo. The device contains preloaded content so it is ready for use with all the necessary tools for the doctor to run the hospital. Finally, a custom device sleeve printed with a Pet Partner image and a welcome note encloses the device, delivering an unprecedented unboxing experience.

Pet Partners bridges the gap between veterinary medicine practice and business operations. By providing the resources needed all on a mobile device, veterinarians are able to run their practice autonomously. 

Pet Partners supply each of the independent veterinary offices and hospitals in its network with a customized Apple iPad.
Pet Partners supply each of the independent veterinary offices and hospitals in its network with a customized Apple iPad.
Each iPad tablet is pre-loaded with software for hospital employees to create product checklists and sign any necessary documents.
Each iPad tablet is pre-loaded with software for hospital employees to create product checklists and sign any necessary documents.
Delivering an unprecedented unboxing experience for every recipient, a custom device sleeve is fitted for each iPad tablet along with a welcome note.
Delivering an unprecedented unboxing experience for every recipient, a custom device sleeve is fitted for each iPad tablet along with a welcome note.

Salon Talk: An Immersive Brand Experience for Social Dry Lounge

Social Dry Lounge (SDL) is a Southern California luxury, full-service hair salon with six locations that offer hair blowouts and professional make-up services. The professionals at Social Dry Lounge aim to make every visit a first-class experience from the moment the customer walks through the doors with comfortable seating, complimentary refreshments, digital entertainment, and professional services. The salon is known for going above and beyond by providing guests with an iPad for personal use throughout their stay. 

For the grand opening of one location, FUSION OF IDEAS partnered with the salon to elevate the brand experience through technology. The back of each iPad used for guests was printed with the salon’s logo along with a stylish silhouette in the background. This imagery was created using tones of white, grey, and blue that match the natural aesthetics of the iPad. 

Additionally, the FUSION OF IDEAS creative team designed a customized digital home and lock screen for the iPads. The devices were also installed with digital content including images of hairstyles offered by the salon, applications that provide users with access to the latest fashion magazines, and social applications like Facebook and Instagram. 

Now used to entertain customers and further enhance the VIP experience Social Dry lounge, these customized devices with digital content are an excellent way to extend an experience into the customers’ hands by providing content that interests both the company and customers. 

Continuing the Kidd’s Kids Tradition

For more than 25 years, Kidd’s Kids has taken children with life-threatening and life-altering conditions and their families on an all-expense-paid trip to Walt Disney World in Orlando, Florida.

For the ninth consecutive year, FUSION OF IDEAS has gratefully donated our app development and customization services to this amazing cause. Together with Best Buy and Microsoft, we provided and personally handed out customized Microsoft Surface laptops to each Kidd’s Kids family. Each laptop was personalized with trip information preloaded in the devices.

Customized Microsoft Surface laptops were presented to each Kidd's Kids family.
Customized Microsoft Surface laptops were presented to each Kidd’s Kids family.

The gift of technology is an impactful one for the families. The children use these devices for schoolwork as well as entertainment when they are in the hospital, and for some, who are nonverbal, technology devices are valuable communication tools.

Kidd Kraddick founded Kidd’s Kids in 1991 with a dream to make a difference in the lives of children and their families who were dealing with life-altering conditions. The Irving, Texas-based organization has sent over 4,000 children and their families on a trip of a lifetime to Walt Disney World in Orlando, Florida.

The FUSION OF IDEAS team and families onsite to help present the laptops.
The FUSION OF IDEAS team and families onsite to help present the laptops.

Overcoming the Construction Industry’s Pain Points

Part of sustaining a business, no matter the industry, is staying current and rolling with change. In the construction business, many companies are held up with time tracking, offline capabilities, field data capturing challenges, which are the most common pain points in the industry. 

Because these challenges disrupt the daily workflow, a savvy software implementation to overcome these obstacles can be the difference between winning a project bid or not. 

While there are easy, off-the-shelf solutions to each of these areas, it’s not as cost-effective as you may think. SaaS spend and adoption continued to grow quickly across all company sizes. In 2018, the average company spent $343,000 a year on SaaS, a 78% increase from the previous year

A custom software, one that can tackle your entire workflow in one single app is customized for your business to help these common pain points:  

  1. Time Tracking – Time tracking in the field is a common pain point in construction. Even with time-tracking software, many solutions have a complicated user interface or depend on connectivity to the Internet.  
  2. Offline Capabilities – If you’re using web-based field software that doesn’t have offline capabilities, your workforce may be delayed in completing critical tasks like inspection reports and safety incident reports.
  3. Data Collection – Gathering and sorting essential business data can be a time-consuming task, especially when data is being collected in several programs or platforms. Chances are, the bigger your organization, the more apps or software your company may be using. And having data in various places offers more risk in errors when collecting data, which can hinder critical business decisions.
  4. Real-Time Communications – Communication is the backbone of all efficient operations. Improving communications can massively streamline operations and improve accuracy by allowing real-time communication between all members invested in a project on the field and at the office. 

A Customized Experience in NYC: 53rd Annual International Achievement Summit

More than 80 aspiring young scholars, scientists, entrepreneurs and public servants recently gathered in New York City to meet with some of the world’s most outstanding leaders in the arts, sciences, business and public service.

The program, 53rd Annual International Achievement Summit, hosted by the American Academy of Achievement, welcomed recipients of the Nobel Prize and Pulitzer Prize, Justices of the United States Supreme Court, and members of the Rock and Roll Hall of Fame. 

Guests at the 53rd International Achievement Summit. Photo source: American Academy of Achievement
Guests at the 53rd International Achievement Summit. Photo source: American Academy of Achievement

The highlight of the program was the Banquet of the Golden Plate where 34 guests of honor were inducted into the Academy and presented with the Golden Plate Award.

Some of this year’s guests of honor included: Two Nobel Peace Prize laureates, Leymah Gbowee and Nadia Murad; American blues guitarist and singer, Buddy Guy; Justice of the U.S. Supreme Court Brett M. Kavanaugh; The Who’s Pete Townshend and Roger Daltrey; musical theatre composer Andrew Lloyd Webber; and designer Thomas Heatherwick.

Attendees at the event used iPads that contained preloaded content, including an app that directs the guest to the event’s agenda, as well as iBooks and podcasts created by the Academy. Each tablet was protected by a smart cover printed with a custom design artwork for the event. All of these services, including the kitting of the iPad packages, were serviced by FUSION OF IDEAS.

“We plan all year for our International Achievement Summit and it’s important that we create the best experience for our guests,” said Ethel Terrado-Lowe, Academy of Achievement Director of New Media and Design. “The FUSION OF IDEAS team understood our mission and were not just order takers, they were partners with us in creating a complete brand experience for our program guests. The team was timely, responsive and knowledgeable, which made working with them a seamless experience.” 

The American Academy of Achievement is a nonprofit organization that brings together the most accomplished people from diverse fields around the world to encourage and inspire the next generation. The organization was founded by Brian Blaine Reynolds, a photographer known for his contributions to Life magazine and Sports Illustrated, in order to bring aspiring young people together with preeminent achievers, who excel in their chosen professions.

Attendees used iPads with a custom-printed smart cover. Inside the iPad, there was a preloaded app directed the guest to the event’s agenda.
Attendees used iPads with a custom-printed smart cover. Inside the iPad, there was a preloaded app directed the guest to the event’s agenda.
Leymah Gbowee of Liberia, the recipient of the Nobel Peace Prize, addresses Academy delegates and members at the Summit. Photo credit: American Academy of Achievement.
Leymah Gbowee of Liberia, the recipient of the Nobel Peace Prize, addresses Academy delegates and members at the Summit. Photo credit: American Academy of Achievement.
Some of the guests of honor at the Summit included: Anthony M. Kennedy, retired Justice of the United States Supreme Court, and Steven Tyler, Rock and Roll Hall of Fame singer and songwriter. Photo credit: American Academy of Achievement
Some of the guests of honor at the Summit included: Anthony M. Kennedy, retired Justice of the United States Supreme Court, and Steven Tyler, Rock and Roll Hall of Fame singer and songwriter. Photo credit: American Academy of Achievement