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From Desktop to Mobile: Digital Transformation with ChartSquad

ChartSquad provides patients with a simple, HIPPA- and HITECH-compliant way to access their medical records from any provider or practice on a connected desktop device. Its web platform allows patients to quickly access their medical records without having to travel from location to location picking up paper records. 

Empowering Patients with Mobile Access to Healthcare Records

With only a web platform available, ChartSquad is expanding access for patients by building a user-friendly mobile application. The app would allow patients to request, view and upload medical records, and access their COVID-19 vaccine card while on the go. 

With health and privacy laws, the transition to mobile required a strategic deployment plan. ChartSquad signed up for FUSION OF IDEAS’ Solutions Mapping services to take the next step in creating the mobile experience. 

Exploration & Wireframing

The first step of ChartSquad’s mapping process is Exploration & Wireframing. 

This phase allows for the client and FUSION OF IDEAS to take a deep dive into the business objectives and desired outcomes of the mobile application. 

To maximize the mobile experience, a custom-developed solution is recommended. 

The outcomes were then translated into a low-fidelity wireframe model showing a defined workflow process.

A low-fidelity wireframe is a visual representation of the app flow.
A low-fidelity wireframe is a visual representation of the app flow.

Custom Software Blueprinting

To take the wireframe into a more tangible view, FUSION OF IDEAS used ChartSquad’s logo and brand colors to create a high-fidelity wireframe and an interactive prototype of what the desired application would look like.

Upon the final delivery, ChartSquad was also presented with a written technical scope of work and a solutions plan that includes associated fixed costs to build and estimated timelines.

A high-fidelity wireframe adds a company's brand and workflow to provide a static view of the intended app.
A high-fidelity wireframe adds a company’s brand and workflow to provide a static view of the intended app.

All deliverables presented to ChartSquad are theirs to keep. They can take them to investors or even shop around. 

“FUSION OF IDEAS’ mapping product is fantastic,” said Chris Carpenter, ChartSquad CEO. “The way all the teams were tied together in the exploratory phase and the fluidity of the process, just perfect. FUSION OF IDEAS made what I had tried three different times in the past incredibly simple.”

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From Concept to Code: How These Entrepreneurs Turned a Business Idea Into a Mobile App

Sue-Ellen is a healthcare professional, who has worked with patients in a variety of settings. With 15-plus years of experience under her belt, she recognizes a common industry problem and has an idea to solve for it through a software solution. 

After being introduced to FUSION OF IDEAS, Sue-Ellen and her husband and business partner, Michael, signed up for the App Development Mapping program and shared their app idea with the FUSION OF IDEAS team.  

This began their journey to explore and plan out their software solution, which is now in the development stage.

Together with FUSION OF IDEAS, entrepreneurs Michael and Sue-Ellen are bringing their business idea to life with a custom software solution.
Together with FUSION OF IDEAS, entrepreneurs Michael and Sue-Ellen are bringing their business idea to life with a custom software solution.

“FUSION OF IDEAS guided us as we worked through the key components of our app in detail, drawing out decision points and required functionality in the context of an intuitive user experience,” said Michael. “They helped us flesh out our ideas and offered other innovative ideas.”

The teams met multiple times, which allowed both parties to have a mutual understanding of the software solution needed. Through these crucial planning sessions, considerations were brought up that would have otherwise been overlooked or not considered until the app was deep in the development process.

Sue-Ellen and Michael participated in the design meetings with FUSION OF IDEAS to understand current app design trends, functionality and best practices. 

At the end of the mapping process, FUSION OF IDEAS presented Sue-Ellen and Michael with tools that would help them make an informed decision on next steps and reduce their time to market. These tools included:

  • Empathy mapping to help understand what drives user behavior
  • Application flowchart that represents the anatomy and high-level functionality of the app
  • Wireframe models that show basic content
  • App prototype to represent the end product.

They chose to continue working with FUSION OF IDEAS for the development of their application.

“The entire process gave structure to work we would have had to complete on our own anyway,” added Michael. “We enjoyed the personal interaction and engagement of the FUSION OF IDEAS team members. [They] were professional and demonstrated a genuine interest in the success of our ideas. We look forward to working with them to make it a reality.”

To find out more about how our App Development Mapping services can help solve your business challenges, visit www.fusionofideas.com/mapping or contact us at 949-453-0740.

Application flowchart
An application flowchart offers visual clarity by showing multiple workflows and their sequence into a single document.
Wireframe model
Much like a flowchart, a wireframe model helps with the visualization of the app. A wireframe incorporates the designs of individual pages in the app.
As the precursor to development, an app prototype portrays the final design, functionality, and user flow of an app.
As the precursor to development, an app prototype portrays the final design, functionality, and user flow of the app.