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Support & Maintenance

We ensure your custom software continues to operate smoothly and keeps up with your business and industry standards. Our support and maintenance program is set up to maximize the benefits of your new technology and give you the greatest return on your investment.

Our Commitment to You

We are committed to providing an amazing customer experience across all elements of your customer journey with us. While the solutions we create are unique and custom, the support you receive from us is structured, reliable, and consistent.

what you get

  • 01

    development support

    Support throughout the development of your software solution until the launch of your application/solution

  • 02

    60-day warranty

    Support for any necessary fixes 60 days from the launch of the application/solution

  • 03

    lifetime commitment

    Lifetime support for any missed fixes mutually identified and agreed upon by the client and FUSION OF IDEAS.

01

CONNECT WITH US

Every project is unique. That’s why all projects begin with an initial discussion with our business team so we can best help you achieve your project goals.

02

GET A DIGITAL RENDERING

A digital rendering, or mockup, serves as a visual representation of the outcome of your project. It is a great way to see what your company logo or artwork will look like on your desired product and is the first step in our customization process.

03

FINALIZE YOUR PROJECT

Your business manager will work with you to finalize project details. Once artwork is approved and devices are received, we will begin production. Customized devices are shipped directly from FUSION OF IDEAS to you or your designated recipient.

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